Hostway Comments

Date Submitted: May 8, 2008
Domain Registrar: Hostway
Time with Domain Registrar: 2+ Years
Domain Admin Tools: 7 out of 10
Customer Support: 1 out of 10
Pricing: 8 out of 10
Features & Options: 1 out of 10
Recommend: No
Review: Noway Hostway
They don't always send auto renewal notices. They take 3 to 6 days to reply to support ticket/emails. @ registration or transfer of domains, they place themselves as the Tech contact and one must contact(?) them to change it - this takes days. When transferring domains to them, 3 out of 6 failed and after 6 days, they respond with "it must have got hung up somewhere." Transferring out takes a minimum of (so far as I write this) 5 days and holding. Tech support(!?) rarely answers any question and never responds to more than one question per ticket/email. On the positive side, their GUI is better than most - but very s l o w, and often hangs. I say No Way to Hostway.
Submitted by: IkoIko
year-old   ::   Reviewer   ::   Canada

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